How to Use the City’s Voice Activated FAQ Feature

In a continued effort to offer residents expanded access to city information, the City of New Albany is now among the first communities in Ohio to create voice activated FAQs by rolling out new Q&A skills accessible through both Amazon Echo and Google Home.

The new Amazon and Google skills provide the ability to voice search for information currently available on the City of New Albany website, offering answers to a range of frequently asked questions about city services, departments, contact numbers and events. 

To activate the skill, users simply need to tell their respective device, “Alexa, ask New Albany, Ohio…” or “Hey Google, ask New Albany, Ohio…”, wait for the prompt from the device, and then follow with their query. 

Sample queries are listed below.

input-arrow input-arrow General Questions

Who is on city council?

How do I contact city council?

How do I attend a city council meeting?

Who is the Mayor?

Who is the City Manager?

What is the address to Village Hall?

When was New Albany founded?

How do I contact the city?

What is the number to Village Hall?

How big is New Albany?

What is the population of New Albany?

What is the average home value in New Albany?

What is the average income in New Albany?

How many miles of trails are in the city?

input-arrow input-arrow Mayor's Court

When is Mayor’s Court?

Where is Mayor’s Court?

How do I contact Mayor’s Court?

input-arrow input-arrow Service

When is leaf collection?

When is trash collected?

How do I report a missed trash collection?

How do I schedule a bulk pickup?

Will the holiday impact trash collection?

Do I need to separate recycling?

What can I recycle?

What is the trash rate?

What can go in my yard waste?

How do I dispose of an appliance?

When will my street be plowed?

Where do I find information on snow removal?

How do I report a pothole?

How do I report a streetlight?

How do I report a traffic light repair?

How do I report a traffic signal?

How do I report a dead animal?

How do I submit a service request?

Where do I submit a service request?

input-arrow input-arrow Police

What is the non-emergency police number?

Who is the Chief of Police?

How do I contact NAPD?

How do I schedule a tour of the police department?

How do I schedule a vacation house check?

input-arrow input-arrow Permits and Inspections

Do I need a roof permit?

Do I need a deck permit?

Do I need a fence permit?

Do I need a patio permit?

Do I need a permit for a sprinkler system?

Who do I contact for a permit?

How do I schedule a plumbing inspection?

How do I schedule a sewer inspection?

Who do I contact about an inspection?

Does my general contractor need to register with the city?

input-arrow input-arrow Jobs

Is the city hiring?

Where do I search city jobs?

How do I apply for a job?

Are there any current job openings?

input-arrow input-arrow Communications

What is the city’s Facebook page?

What is the city’s Instagram?

Does the city have a newsletter?

Where can I find the city on social media?

How do I submit a public records request?

input-arrow input-arrow Contact Numbers

What is the number to Village Hall?

What is the number to Community Development?

What is the number to the Finance Department?

What is the number to Human Resources?

What is the number to the Service Department?

input-arrow input-arrow City Partners

What is the number to the Chamber?

What is the number to New Albany-Plain Local Schools?

What is the number to Parks and Recreation?

What is the number to Plain Township?

What is the number for the Plain Township Fire Department?

What is the number to the Plain Township Aquatic Center?

What is the number to the Heit Center?

How do I register for Safety Town?

How do I register my child for youth sports?

input-arrow input-arrow Fire

Who is the Fire Chief?

How do I schedule a tour of the fire station?

How do I schedule a car seat inspection?

input-arrow input-arrow Finance

Who do I contact about my taxes?

Who do I contact for help with my taxes?

What is the income tax rate?

When are taxes due?

input-arrow input-arrow Parks

Where is Rocky Fork Metro Park?

Where is Rose Run Park located?

input-arrow input-arrow Economic Development

Where can I find information about economic development?

How do I contact the business park?

How many people work at the business park?

How big is the New Albany International Business Park?

input-arrow input-arrow Events

When is trick-or-treat?

When is Beggar’s Night?

When is the Walking Classic?

When is the A&F Challenge?

When is Oktoberfest?

When is the Honor ride?

When is Independence Day?

When is the Symphony 5K?

When is the Taste of New Albany?

When is Pelotonia?

When is Touch-a-Truck?

When is Founder’s Day?

When is the Rose Run 5K?

When is the Thanks for Giving 5K?