Careers


The City of New Albany is accepting test scores for 911 Dispatchers. Complete the following steps to become a 911 Dispatcher*:
- Take the Emergency Communications Exam with the National Testing Network and choose to submit the scores to New Albany.
- Complete the National Testing Network’s personal history questionnaire.
- Obtain a passing score. Scores are pulled throughout the year and candidates who pass are contacted via the e-mail address they provided to National Testing Network.
- Candidates will be provided an application for employment with the City of New Albany and a Personal History Questionnaire to complete.
- Complete an initial interview with the Dispatch Manager.
- A thorough background is conducted and the candidate will attend, if recommended, a final interview with the New Albany City Manager and Chief of Police.
- If successful, the candidate may be given a conditional offer of employment.
- Successfully complete a drug screening, psychological evaluation and lie-detector examination.
- Receive a final offer of employment.
Dispatcher starting pay is $27.93 per hour ($58,103.12 annually) with annual step increases for the first five years of employment. Employees receive employer paid vision, dental, short-term disability and life insurances and have access to a generous health insurance plan. Additionally, full-time employees receive paid vacation, sick, and personal leave.
If you’re thinking about a career as a dispatcher, you can schedule an observation with our dispatchers to discover what it is like to work at the New Albany Police Department. Contact Elizabeth Lybarger at elybarger@newalbanypolice.org to schedule a visit. After completing an observation, you’ll receive a voucher to cover the cost of testing and application fees.
Learn more about New Albany Police Department careers by clicking here.
*This list is a general description of the hiring process and steps may be combined or rearranged at the discretion of the employer. Candidates may be dismissed from the process at any step.


The City of New Albany is accepting test scores for Police Officers. Complete the following general steps to become a Police Officer*:
- Take the Law Enforcement-Frontline Exam with the National Testing Network and choose to submit the scores to New Albany.
- Complete the National Testing Network’s personal history questionnaire.
- Obtain a passing score. Scores are pulled throughout the year and candidates who pass are contacted via the e-mail address they provided to National Testing Network.
- Candidates will be provided an application for employment with the City of New Albany and a Personal History Questionnaire to complete.
- Successfully pass the physical test and attend a short interview.
- A thorough background is conducted.
- Successfully complete an Oral Board interview that includes a panel of interviewers and, if recommended, a final interview with the New Albany City Manager and Chief of Police.
- If successful, the candidate may be given a conditional offer of employment.
- Successfully complete a drug screening, medical pension exam, psychological evaluation and lie-detector examination.
- Receive a final offer of employment.
Police Officer recruits start at $30.93 per hour ($64,348.61 annually) and upon graduation from the police academy, receive an immediate step increase with annual step increases thereafter for the first five years of employment. Employees receive employer paid vision, dental, short-term disability and life insurances and have access to a generous health insurance plan. Additionally, full-time employees receive paid vacation, sick, and personal leave. Police Officers contribute to Ohio Police & Fire Pension Fund.
You can schedule a ride-along with a New Albany police officer to discover what it is like to work at the New Albany Police Department. Contact Sgt. Ian McCord at imccord@newalbanypolice.org to schedule a ride-along and after you complete the ride-along will receive a voucher to cover the cost of testing and application fees.
*This list is a general description of the hiring process and steps may be combined or rearranged at the discretion of the employer. Candidates may be dismissed from the process at any step.
Visit the National Testing Network for more information about scheduling an exam.
Learn more about New Albany Police Department careers by clicking here.


A current police officer in the State of Ohio may apply to be considered as a lateral hire. To qualify as a lateral hire, the candidate must be currently employed as a full-time police officer (in any state*) with at least one-year of full-time employment as a police officer. Time spent in an academy or working in a correctional facility will not count toward the one year of required service. The following are steps that qualified candidates must take:
- Candidates will apply to New Albany via the Police Officer-Lateral Hire posting on the city’s careers page
- Candidates will be scheduled to attend an oral board interview. These will be held approximately once or more per month.
- Candidates recommended from the oral board interview will have a thorough background check conducted.
- Successful completion of the background check will result in an interview with the Chief of Police and City Manager.
- If successful, the candidate may be given a conditional offer of employment.
- Offers for employment are conditioned upon successful lie-detector examination, drug screen, medical pension exam, and psychological evaluation.
Lateral candidates may be brought in at an advanced step in the pay range, commensurate with recruitment and retention goals and experience the officer brings. Enhancements are also provided for education and military experience.
*Out-of-state candidates for lateral hire will be required to complete a physical test during the hiring and selection process and an Ohio Peace Officer Training Academy to become certified in Ohio. Candidates are fully employed while attending the academy and receive all benefits of employment during the academy.


Please refer to above position posting information. Call 614.855.3913 for more information. The City of New Albany is an Equal Opportunity Employer.

New Albany is a friendly, welcoming community of roughly 11,000 residents. We are committed to creating amenities that foster a strong sense of community based on our founding pillars of lifelong learning, culture and the arts, health and wellness, and the environment. These pillars are evident in our Village Center, where our community assets include the New Albany-Plain Local Schools campus (ranked among the top 3% of all Ohio school districts), Columbus Metropolitan Library – New Albany branch, Philip Heit Center for Healthy New Albany, Jeanne B. McCoy Community Center for the Arts, restaurants and shops, and Rose Run Park, our central park which physically connects all of these assets while adding to the abundance of green space in the core of town.
New Albany is also home to one of the largest master-planned commercial office parks in the Midwest. Home to more than $28 billion in private investment and over 24,000 employees, the 9,000+ acre park features triple-feed electric power and fiber-optic capabilities for companies of all sizes, including Abercrombie & Fitch, AEP, Aetna, Facebook, Google and Intel.
New Albany utilizes the Council-Manager form of government, which combines the political leadership of elected officials with the managerial experience of an appointed, professional city manager who serves as New Albany’s CEO.
City Council is the legislative branch of government consisting of seven members, one of whom is the mayor. City Council and mayoral elections are held in November of odd-numbered years and are non-partisan. City Council members are elected by residents to four-year terms. The mayor, in addition to the powers, rights and duties of a City Council member, presides over meetings and acts as a primary spokesperson for the city. The mayor has no veto powers.
The city manager serves as the community’s CEO and is appointed by City Council to:
- Provide organizational leadership
- Manage municipal operations
- Coordinate and direct the budget process
- Oversee implementation of City Council enacted policies and adopted budgets
- Ensure effective delivery of services to New Albany residents and businesses
- Advise City Council members on policy matters and keep them apprised of municipal operations
- Direct department heads and consultants
- Implement all fiscal, planning and infrastructure programs
The City of New Albany is composed of the following departments: Administration, Community Development, Finance, Police and Public Service. The City maintains a lean and flexible organizational structure that allows for adapting to changing external demands. Seasonal employment opportunities include Summer and Winter. Summer seasonal positions are typically posted in April for a hire date as early as May. Winter seasonal positions are typically posted in October for hire as early as November or December. The Community Development department participates in Ohio State’s Knowlton School of City and Regional Planning through hosting an internship for students enrolled in the Master’s program.
The city utilizes the National Testing Network for pre-employment tests for dispatchers and police officers. All positions in the city are appointed based on merit and fitness, therefore, many processes for promotion are open to external applicants, including positions within the police department.


Like many private sector CEO/Board relationships, the city manager serves as CEO, advises City Council on policy matters, implements City Council enacted policies, provides organizational leadership and works with City Council to develop and execute a vision. Organizational priorities include the continued pursuit of improvements and efficiencies to city operations; growing our local economy through programs and projects that encourage private development and maximize New Albany’s return on capital investment; and enhancing our community through development that supports lifelong learning, health and wellness, the arts and sustainability.
Administration functions include human resources, public records management, legal services, information technology, risk management, buildings and grounds, communications, community relations, special event coordination, and special projects.


As a master-planned community, New Albany is able to effectively manage the inevitable growth that all communities experience by collaborating with residents and businesses. Growth does not come without challenges, but our goal is to guide growth, making sure it aligns with our aspirations to improve and protect our quality of life.
The community development team manages the built environment through comprehensive planning, zoning, building, economic development and engineering services. Beauty abounds here, from our Georgian architecture and wooded vistas to our vast array of parks and green space. Counting the Rocky Fork Metro Park and our new Rose Run Park, nearly one in five acres is devoted to parkland or open space; and our 53 miles of leisure trails connect our neighborhoods to the business park and the Village Center, our core and gathering place for dining and community celebrations.
Our 9,000+ acre New Albany International Business Park is the largest master planned commercial office park in Ohio with over 24,000 jobs, 26 million square feet of commercial development representing more than $28 billion in private investment, and five specialized industry clusters. These company partners are crucial to our community success because local income taxes are the life blood of city services (property taxes mainly support our schools, township fire, parks and county-wide services).


New Albany Finance functions include overseeing fiscal operations, debt issuance, providing an accurate accounting of receipts and disbursements, managing financial investments and coordinating the annual audit. New Albany’s general obligation rating from Moody’s Investors Service is Aaa and from Standard & Poor’s is AAA, the highest ratings possible by those agencies. New Albany is one of only seven Ohio cities to obtain this “double triple” rating.
New Albany was recognized by the Government Finance Officers Association of the United States and Canada for its Comprehensive Annual Financial Report and also received GFOA’s Distinguished Budget Presentation Award, reflecting the city’s commitment to meeting the highest principles of governmental budgeting. In order to receive the award, New Albany had to satisfy nationally recognized guidelines designed to assess how well an entity’s budget serves as a policy document, a financial plan, an operations guide and a communications device. Additionally, the finance staff received the Ohio Auditor of State Award with Distinction for financial reporting.


New Albany is one of Ohio’s safest communities and a key reason is our police force’s strong interaction with residents and businesses to protect life and property. Whether performing vacation house checks, offering women’s self-defense classes, working with businesses, patrolling neighborhoods, conducting bicycle safety programs for children or maintaining a two-officer presence on the school learning campus throughout the academic year, our officers understand that strong relationships set the foundation for a safer community. Click here to learn more about a career with New Albany Police.


No department better depicts traditional City services than the public service department, whose crews work around the clock to perform such services as snow removal, leaf collection, mosquito management, road maintenance, fire hydrant maintenance, water and sewer line maintenance, traffic signal maintenance, maintaining the streetlight flower pots along Market Street, managing trash, recycling and yard waste collection, and trimming of right-of-way trees.
The efforts of this department enhance the quality of life of residents, visitors and employees throughout our community. The public service staff is also essential to other City departments, as they perform maintenance on all City-owned properties, vehicles and equipment.
In compliance with the Transparency in Coverage regulations, through UnitedHealthcare, and UMR, HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of the members of the Central Ohio Health Care Consortium. Click here to find the Machine-Readable Files.
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