COVID-19 Residential Resources

New Albany COVID-19 Information

COVID-19 Vaccine Information

Safe, effective COVID-19 vaccines are now being administered across Ohio as part of the state’s tiered COVID-19 vaccination approach. You can learn more about Ohio’s phased distribution, see myths versus facts, access frequently asked questions, and find a list of providers by clicking here. Additionally, you can access Franklin County Public Health information here.

Face Masks 

On February 28, 2022, Franklin County Public Health (FCPH) announced it is rescinding its mask advisory. FCPH has been consistent with its mask advisories during the last two years aligning with CDC guidance, the Ohio Department of Health, and local metrics. Based on its new framework, CDC has determined the risk in Franklin County to be “yellow.” The state health department has adopted this new framework as the standard here in Ohio. As such, FCPH is rescinding its universal mask advisory for all residents, including schools, employers, and other public indoor settings throughout our community. FCPH strongly encourages all individuals who may be at higher risk for severe outcomes of COVID-19 (e.g. immunocompromised or unvaccinated) to consider continuing to mask when in public.

Individual businesses may choose to have their patrons wear masks. However, any mask requirement will be at the sole discretion of the business ownership and will not be mandated by the City of New Albany.

State Health Director Stephanie McCloud said that anyone who is not fully vaccinated should continue to wear a mask, socially distance, avoid large gatherings, and whenever possible, be outside for activities and gatherings. Only by vaccination and following the basic precautions can we continue to lower the number of COVID-19 cases and save lives. You can schedule a vaccination through

Mass Gatherings

According to the latest state guidelines, organizers and managers should conduct events in a manner that discourages individuals that are not fully vaccinated from standing or sitting close together in buildings or on other parts of the grounds or premises. Where possible, the organizers and managers should provide one-way traffic in buildings or other areas, where doing so will help people maintain social distancing. The maximum number of spectators permitted to be in attendance at an indoor facility with fixed seating shall be twenty-five percent of the capacity of the facility with fixed seating. There are no capacity limitations for outdoor facilities. Click here to learn more.

New Albany COVID-19 Task Force

The New Albany COVID-19 Task Force is a collaborative effort between the City of New Albany, New Albany-Plain Local Schools and Plain Township to help keep our community safe and address local needs during the pandemic. Members of the New Albany COVID-19 Task Force would like to thank the New Albany community for doing its part to flatten the curve and to remind us that we must continue to do our part to stop the spread of the virus. View the task force’s latest video.

New Albany Public Meetings Online Streaming

New Albany residents interested in streaming public meetings of our City Council or Boards and Commissions can do so online at this time. Please click here to find information for viewing upcoming meetings.

New Albany Police

The police lobby is open to the public 24/7. New Albany police will restrict activities that are not mission critical, including group tours, speaking engagements and female self-defense classes.  However, civilian fingerprinting is now availableWe will continue to monitor developments, communicate with health officials and implement measures aimed at protecting the health and well-being of both police staff and the public.

Community Development Service Changes

The Community Development Department has modified certain procedures to enable active residential and commercial construction projects to continue despite the closing of city offices. Meetings are being held via video conferencing unless in-person meetings are deemed necessary. Permits and applications can be dropped off and picked up through a no-contact system. Details of the modified operating procedures can be found here.

Local COVID-19 Resources

Support Our Local Restaurants

Our restaurants, cafes and coffee shops have been hard hit by the coronavirus and stay-at-home orders. Many were forced to close their doors or limit services. As they try to get back on their feet they need our support. Learn more.

New Albany Chamber of Commerce

The New Albany Chamber of Commerce continues to gather and update information to connect its members to resources and opportunities for their businesses and employees. The chamber’s COVID-19 Resources page includes a listing of restaurants offerings services during the pandemic as well as a link to resources for job seekers, including job openings. 

New Albany Bridges

Neighborhood Bridges, a 501(c)(3) charitable organization, was launched to respond to the growing rate of poverty in suburban and rural America. The organization uses technology and social media to advocate for children and families in need and then engage the community via a “campaign for kindness” to fill those needs. One hundred percent of what is raised in each community remains in each community. Learn more.

New Albany Food Pantry

NAFP is working to respond to the increasing need for its services as a result of the pandemic while continuing to offer its summer meal program for the 170 students on the free and reduced lunch program at New Albany Plain Local Schools. NAFP will still be serving clients during regular pantry weeks. It is currently open Thursday 4-6:30pm, Friday 4-6:30pm, and Saturday 10am-12pm on every other week. Learn more.

Staying Healthy in New Albany

It can be especially challenging to maintain physical and mental health during a pandemic. Fortunately, New Albany offers 55 miles of leisure trails as well as parks, including the new Rose Run Park and the Columbus and Franklin County Metro Parks. In response to the pandemic, many physical fitness and stress management techniques are being offered on line for free right now. 

Holiday Safety Tips

The best way to protect yourself and your loved ones during the COVID-19 pandemic is to celebrate holidays at home with members of your own household. If you decide to get together with others, please keep the gathering small (10 people or fewer) and stick to the following basics from the Ohio Department of Health:

  • Everyone should wear a mask who can safely do so.
  • Make sure everyone washes their hands frequently and uses hand sanitizer.
  • Whenever feasible, stay 6 feet away from one another.
  • Regularly disinfect frequently touched surfaces.
  • If you are sick, remain home and stay away from others as much as possible.

For additional guidance on holiday gatherings, visit the Centers for Disease Control and Prevention COVID-19 “Holiday Celebrations” page.

Heit Center for Healthy New Albany

Following city and state guidance, the Heit Center has begun to gradually restart community programming with both virtual and in-person options, including outdoor programs held in Rose Run Park. Try Beginner Yoga or Urban Zen in the park. The multi-disciplinary health and wellness center also offers videos on line featuring some of its favorite HNA instructors. LEARN MORE

Franklin County

The county’s COVID-19 page provides the latest statistics on numbers of confirmed cases, hospitalizations, deaths and more. The page also offers guidance on symptoms, testing, protecting yourself and others, wearing masks and filing complaints related to businesses that are not following Responsible Restart Ohio protocols. 

What You Need to Know About COVID-19 – English

What You Need to Know about COVID-19 – Spanish

What You Need to Know about COVID-19 – French

What You Need to Know about COVID-19 – Somali

What You Need to Know about COVID-19 – Arabic

Public Health Care Coordination Hub

Franklin County Public Health has established a Care Coordination Hub to assist area residents with medical and social services throughout the area. Every client is partnered with a Community Health Worker to provide wrap-around services and help navigate resources ranged from primary care and health insurance to food, housing, utilities and transportation.

Public Health Community Resources

The county public health department provides helpful links to a variety of county services, area nonprofits and community action agencies, including area food pantries and soup kitchens, the Alcohol, Drug and Mental Health Board of Franklin County and Mid-Ohio Regional Planning Commission. 

Public Health Medical Reserve Corps

The Franklin County and Columbus Medical Reserve Corps is seeking volunteers to build teams of local medical, public health and other professionals who can contribute their skills during a natural disaster or public health emergency.  

Public Health Franklin County Alerts

Sign up for COVID-19 updates and alerts by texting :COVID19FC” to 888777.

Alcohol, Drug and Mental Health Board of Franklin County

ADAMH’s website provides coronavirus updates and emergency crisis contact information, crisis and mental health resources and tips, including managing stress in long-term crisis situations.

Action for Children

The central Ohio nonprofit offers families COVID-19 related help finding child care, information about child care re-openings, advice on sending children back to child care and how to talk to children about COVID-19, stress management for parents and more.


COTA Service Adjustments

The Central Ohio Transit Authority is working to protect riders and employees while meeting mobility demands. It is also offering COTA Plus, an on-demand micro transit service. 

Ohio Department of Health

The Ohio Department of Health’s COVID-19 site offers the latest information and advice related to COVID-19 for families and individuals, including a symptoms infographic, emergency warning signs, information on testing and the public health updates. Ohioans can also find resources to assist with working and learning from home, dealing with anxiety and proper cleaning and disinfecting. 

COVID-19 Call Center: 833-4-ASK-ODH (833-427-5634)

Since the beginning of the pandemic, the health department’s COVID-19 call center has been staffed with licensed nurses and infectious disease experts who are available to answer any coronavirus questions from 9 am to 8 pm, seven days a week.  

COVID-19 Testing Sites

The department’s Covid-19 Dashboard features an interactive map noting the location and contact information for community center, testing centers and pop-up test sites throughout Ohio’s 88 counties.   

COVID-19 Minority Health Strikeforce

Due to the disproportionate effects of COVID-19 on communities of color, Ohio established a Minority Health Strike Force to address the disparities and improve access to testing for minority communities. 

COVID-19 Financial Resources for Individuals and Families

From healthcare coverage to energy assistance programs, the pandemic has created financial challenges for many Ohioans. The site’s economic resource pages offer information on everything from access to health coverage to energy and food assistance programs and employment opportunities.

Ohio Mental Health and Addiction Services

Stress is normal during times of crisis and navigating the complexities of a pandemic certainly qualifies. Ohio Mental Health and Addiction Services offers resources, including a crisis text line, disaster distress hotline and a helpline to support individuals, families and children.

Protect Yourself Against Scams

The Ohio Attorney General has posted a series of tips to help citizens avoid coronavirus-related scams during the pandemic and report suspected scams.

Centers for Disease Control and Prevention

The Centers for Disease Control and Prevention offer information to help people protect themselves from the virus, learn the symptoms, assess their risk and determine what to do if they become sick. CDC’s Self-Checker guides user through prompts to determine their condition and whether they need to seek medical help. The site logs numbers of new cases and provides a variety of tips on coping with COVID-19 at home, while out, during travel and while caring for children.

Johns Hopkins COVID-19 Interactive Dashboard

Since the onset of the public health emergency in January, Johns Hopkins has publicly shared its GIS interactive dashboard hosted by the Center for Systems Science and Engineering to visualize and track cases across the globe.

COVID-19 Screening Tool

Apple developed the COVID-19 Screening Tool in partnership with the CDC to enable users to know their status and learn about their own state’s guidelines. The site also includes links to a run down on symptoms, testing guidance and more.

Potential FEMA Funeral Expense Assistance

FEMA may provide financial assistance for funeral expenses incurred after January 20, 2020 for deaths related to COVID-19. More information is available here.