COVID-19 Residential Resources

New Albany COVID-19 Information

COVID-19 Vaccine Information

Safe, effective COVID-19 vaccines are now being administered across Ohio as part of the state’s tiered COVID-19 vaccination approach. You can learn more about Ohio’s phased distribution, see myths versus facts, access frequently asked questions, and find a list of providers by clicking here. Additionally, you can access Franklin County Public Health information here.

Face Mask Requirement

An Ohio Department of Health order has mandated face coverings throughout Ohio. Under the public health order, people must wear masks in any indoor location other than a residence. It also applies to people who are outdoors and unable to consistently maintain six feet of distance, and people who are waiting for and riding public transportation or ride shares. Exceptions include children under 10 years old, those with physical and developmental disabilities, and people who are actively exercising or playing sports, are officiating religious services, are involved in public safety, or are eating and drinking. Click here to learn more. On November 13, Lance Hines, Interim Director of the Ohio Department of Health, issued this order to enforce mask wearing in retail locations.

In addition to the state and Franklin County orders, New Albany also has an Emergency Declaration that includes mandatory face coverings in New Albany businesses.

During this challenging time, the City of New Albany is here to offer any guidance and support our community may need. We have compiled the resource links below to answer your questions and help you navigate the future.

The Columbus Dispatch also recently published a list of solutions to common mask frustrations.

Mass Gatherings

On July 30, Gov. DeWine announced an order to include guidance and recommendations for mass gatherings to include the following:

  • Gatherings at a household or family residence should be limited to close friends/family and are recommended to be 10 visitors or less.
  • Residents in a red/purple county should limit hosting or attending gatherings of any size.
  • Wear a mask at all times at gatherings and maintain physical distance.
  • Use take out, outdoor dining, or indoor dining only when strict social distancing can be maintained.
  • Take extra precautions if you go to bars/clubs, where use of masks typically is inconsistent and drinking alcohol can lead to less social distancing.
  • Protect anyone w/ serious medical conditions at home by social distancing, wearing a mask, and high levels of hygiene.
  • High-risk individuals should take extra precautions to limit the number of people they interact with.
  • Make the group of people you interact with most often as small as possible and make sure that they are taking appropriate COVID-19 precautions – even if you are just gathering with family, friends, or neighbors at your home.

On November 16, Gov. DeWine announced that Ohio Department of Health Interim Director Lance Himes signed a revised health order to limit mass gatherings in Ohio.

“Despite the health order that limited mass gatherings to 10 people that was signed in April remaining in effect, we have seen rampant spread of the virus as a result of banquets, wedding receptions, and social gatherings following funerals,” said Governor DeWine.  “We have seen great tragedy associated with such events.  It’s not the ceremonies causing the problem.  It’s the party afterward.”

In order to minimize the spread of COVID-19 through airborne particles passing between people in close contact, wedding receptions, funeral repasts, and other events at banquet facilities are subject to the following restrictions:

  • No socializing or activities in open congregate areas and no dancing.
  • Guests must be seated at all times. Traditional wedding reception events such as first dance, toasts, tossing the bouquet and cutting the cake are permitted.
  • If serving food and beverages, guests must be served at their seats. No self-serve buffets and no self-serve bar areas permitted.
  • Masks must be worn at all times unless actively consuming food or beverages.
  • No more than 10 people should be seated at a table and those individuals must be from the same household.

This order does not apply to religious observances; First Amendment protected speech, including petition or referendum circulators, and any activity by media; and to governmental meetings which include meetings that are required to be open to the public.

This order went into effect November 17, 2020 at 12:01 a.m.

New Albany COVID-19 Task Force

The New Albany COVID-19 Task Force is a collaborative effort between the City of New Albany, New Albany-Plain Local Schools and Plain Township to help keep our community safe and address local needs during the pandemic. Members of the New Albany COVID-19 Task Force would like to thank the New Albany community for doing its part to flatten the curve and to remind us that we must continue to do our part to stop the spread of the virus. View the task force’s latest video.

New Albany City Services

The City of New Albany has reopened its buildings to the public on a limited basis. Visitors will be asked to cover their nose and mouth with a mask before attempting to conduct business for your protection and that of the staff, unless it’s a police emergency or a health condition prevents an individual from wearing a mask. Masks will be available in the lobby for those who do not have one. If you are exhibiting symptoms of COVID-19, or are generally not feeling well, please refrain from entering City buildings to conduct business.

New Albany Virtual City Meetings

New Albany residents interested in attending any public meetings of our City Council or Boards and Commissions can attend these meetings online in order to follow the state’s Stay at Home Order. Learn more.

New Albany Police

The police lobby is open to the public 24/7. New Albany police will restrict activities that are not mission critical, including group tours, speaking engagements and female self-defense classes.  However, civilian fingerprinting is now availableWe will continue to monitor developments, communicate with health officials and implement measures aimed at protecting the health and well-being of both police staff and the public.

Community Development Service Changes

The Community Development Department has modified certain procedures to enable active residential and commercial construction projects to continue despite the closing of city offices. Meetings are being held via video conferencing unless in-person meetings are deemed necessary. Permits and applications can be dropped off and picked up through a no-contact system. Details of the modified operating procedures can be found here.

Local COVID-19 Resources

Support Our Local Restaurants

Our restaurants, cafes and coffee shops have been hard hit by the coronavirus and stay-at-home orders. Many were forced to close their doors or limit services. As they try to get back on their feet they need our support. Learn more.

New Albany Chamber of Commerce

The New Albany Chamber of Commerce continues to gather and update information to connect its members to resources and opportunities for their businesses and employees. The chamber’s COVID-19 Resources page includes a listing of restaurants offerings services during the pandemic as well as a link to resources for job seekers, including job openings. 

New Albany Bridges

Neighborhood Bridges, a 501(c)(3) charitable organization, was launched to respond to the growing rate of poverty in suburban and rural America. The organization uses technology and social media to advocate for children and families in need and then engage the community via a “campaign for kindness” to fill those needs. One hundred percent of what is raised in each community remains in each community. Learn more.

New Albany Food Pantry

NAFP is working to respond to the increasing need for its services as a result of the pandemic while continuing to offer its summer meal program for the 170 students on the free and reduced lunch program at New Albany Plain Local Schools. NAFP will still be serving clients during regular pantry weeks. It is currently open Thursday 4-6:30pm, Friday 4-6:30pm, and Saturday 10am-12pm on every other week. Learn more.

Staying Healthy in New Albany

It can be especially challenging to maintain physical and mental health during a pandemic. Fortunately, New Albany offers 55 miles of leisure trails as well as parks, including the new Rose Run Park and the Columbus and Franklin County Metro Parks. In response to the pandemic, many physical fitness and stress management techniques are being offered on line for free right now. 

Holiday Safety Tips

The best way to protect yourself and your loved ones during the COVID-19 pandemic is to celebrate holidays at home with members of your own household. If you decide to get together with others, please keep the gathering small (10 people or fewer) and stick to the following basics from the Ohio Department of Health:

  • Everyone should wear a mask who can safely do so.
  • Make sure everyone washes their hands frequently and uses hand sanitizer.
  • Whenever feasible, stay 6 feet away from one another.
  • Regularly disinfect frequently touched surfaces.
  • If you are sick, remain home and stay away from others as much as possible.

For additional guidance on holiday gatherings, visit the Centers for Disease Control and Prevention COVID-19 “Holiday Celebrations” page.

Heit Center for Healthy New Albany

Following city and state guidance, the Heit Center has begun to gradually restart community programming with both virtual and in-person options, including outdoor programs held in Rose Run Park. Try Beginner Yoga or Urban Zen in the park. The multi-disciplinary health and wellness center also offers videos on line featuring some of its favorite HNA instructors. LEARN MORE

Healthy New Albany Farmers Market

Healthy New Albany Farmers Market has become a community staple, where you can find seasonal offerings, an inviting array of produce, fresh baked goods, savory pastries and locally made honey, coffee and beautifully hand crafted artisan products. Healthy New Albany has made several program changes to reflect best practice recommendations for COVID-19. LEARN MORE

The New Albany Walking Classic

The New Albany Walking Classic, presented by The Ohio State University Wexner Medical Center, the largest walking-only competition in the country, will go viral this year. Registration is open for the 16th Annual New Albany Walking Classic that will take place from September 1—13.   

Franklin County

The county’s COVID-19 page provides the latest statistics on numbers of confirmed cases, hospitalizations, deaths and more. The page also offers guidance on symptoms, testing, protecting yourself and others, wearing masks and filing complaints related to businesses that are not following Responsible Restart Ohio protocols. 

What You Need to Know About COVID-19 – English

What You Need to Know about COVID-19 – Spanish

What You Need to Know about COVID-19 – French

What You Need to Know about COVID-19 – Somali

What You Need to Know about COVID-19 – Arabic

Public Health Care Coordination Hub

Franklin County Public Health has established a Care Coordination Hub to assist area residents with medical and social services throughout the area. Every client is partnered with a Community Health Worker to provide wrap-around services and help navigate resources ranged from primary care and health insurance to food, housing, utilities and transportation.

Public Health Community Resources

The county public health department provides helpful links to a variety of county services, area nonprofits and community action agencies, including area food pantries and soup kitchens, the Alcohol, Drug and Mental Health Board of Franklin County and Mid-Ohio Regional Planning Commission. 

Public Health Medical Reserve Corps

The Franklin County and Columbus Medical Reserve Corps is seeking volunteers to build teams of local medical, public health and other professionals who can contribute their skills during a natural disaster or public health emergency.  

Public Health Franklin County Alerts

Sign up for COVID-19 updates and alerts by texting :COVID19FC” to 888777.

Alcohol, Drug and Mental Health Board of Franklin County

ADAMH’s website provides coronavirus updates and emergency crisis contact information, crisis and mental health resources and tips, including managing stress in long-term crisis situations.

Action for Children

The central Ohio nonprofit offers families COVID-19 related help finding child care, information about child care re-openings, advice on sending children back to child care and how to talk to children about COVID-19, stress management for parents and more.


COTA Service Adjustments

The Central Ohio Transit Authority is working to protect riders and employees while meeting mobility demands. In addition to daily sanitizations, COTA has temporarily suspended fares have been suspended, adjusted services and is requiring masks for customers. It is also offering COTA Plus, an on-demand micro transit service. 

Ohio Department of Health

The Ohio Department of Health’s COVID-19 site offers the latest information and advice related to COVID-19 for families and individuals, including a symptoms infographic, emergency warning signs, information on testing and the public health updates. Ohioans can also find resources to assist with working and learning from home, dealing with anxiety and proper cleaning and disinfecting. 

COVID-19 Call Center: 833-4-ASK-ODH (833-427-5634)

Since the beginning of the pandemic, the health department’s COVID-19 call center has been staffed with licensed nurses and infectious disease experts who are available to answer any coronavirus questions from 9 am to 8 pm, seven days a week.  

COVID-19 Testing Sites

The department’s Covid-19 Dashboard features an interactive map noting the location and contact information for community center, testing centers and pop-up test sites throughout Ohio’s 88 counties.   

COVID-19 Minority Health Strikeforce

Due to the disproportionate effects of COVID-19 on communities of color, Ohio established a Minority Health Strike Force to address the disparities and improve access to testing for minority communities. 

COVID-19 Financial Resources for Individuals and Families

From healthcare coverage to energy assistance programs, the pandemic has created financial challenges for many Ohioans. The site’s economic resource pages offer information on everything from access to health coverage to energy and food assistance programs and employment opportunities.

Ohio Mental Health and Addiction Services

Stress is normal during times of crisis and navigating the complexities of a pandemic certainly qualifies. Ohio Mental Health and Addiction Services offers resources, including a crisis text line, disaster distress hotline and a helpline to support individuals, families and children.

Protect Yourself Against Scams

The Ohio Attorney General has posted a series of tips to help citizens avoid coronavirus-related scams during the pandemic and report suspected scams.

Centers for Disease Control and Prevention

The Centers for Disease Control and Prevention offer information to help people protect themselves from the virus, learn the symptoms, assess their risk and determine what to do if they become sick. CDC’s Self-Checker guides user through prompts to determine their condition and whether they need to seek medical help. The site logs numbers of new cases and provides a variety of tips on coping with COVID-19 at home, while out, during travel and while caring for children.

CDC: Coronavirus Factsheet

Johns Hopkins COVID-19 Interactive Dashboard

Since the onset of the public health emergency in January, Johns Hopkins has publicly shared its GIS interactive dashboard hosted by the Center for Systems Science and Engineering to visualize and track cases across the globe.

COVID-19 Screening Tool

Apple developed the COVID-19 Screening Tool in partnership with the CDC to enable users to know their status and learn about their own state’s guidelines. The site also includes links to a run down on symptoms, testing guidance and more.

Potential FEMA Funeral Expense Assistance

FEMA may provide financial assistance for funeral expenses incurred after January 20, 2020 for deaths related to COVID-19. More information is available here.